diff --git a/app/Domains/Ticket/Controllers/AdminApp/TicketController.php b/app/Domains/Ticket/Controllers/AdminApp/TicketController.php
index 6b63322..7e2c4b3 100644
--- a/app/Domains/Ticket/Controllers/AdminApp/TicketController.php
+++ b/app/Domains/Ticket/Controllers/AdminApp/TicketController.php
@@ -6,6 +6,7 @@ use App\Domains\Ticket\Requests\AdminAppTicketExportRequest;
 use App\Domains\Ticket\Requests\AdminAppTicketIndexRequest;
 use App\Domains\Ticket\Requests\AdminAppTicketRefundRequest;
 use App\Domains\Ticket\Resources\AdminApp\AdminAppTicketCollection;
+use App\Domains\Ticket\Resources\AdminApp\AdminAppTicketRefundCalculationResource;
 use App\Domains\Ticket\Resources\AdminApp\AdminAppTicketResource;
 use App\Domains\Ticket\Services\AdminAppTicketExcelService;
 use App\Domains\Ticket\Services\AdminAppTicketPdfService;
@@ -39,6 +40,15 @@ class TicketController extends Controller
         return new AdminAppTicketResource($this->ticketService->cancel($tenant, $ticket));
     }
 
+    public function calculateRefund(Request $request, int $ticket): AdminAppTicketRefundCalculationResource
+    {
+        $tenant = $request->user()->tenant()->firstOrFail();
+
+        return new AdminAppTicketRefundCalculationResource(
+            $this->ticketService->calculateRefund($tenant, $ticket)
+        );
+    }
+
     public function refund(AdminAppTicketRefundRequest $request, int $ticket): AdminAppTicketResource
     {
         $tenant = $request->user()->tenant()->firstOrFail();
diff --git a/app/Domains/Ticket/Resources/AdminApp/AdminAppTicketRefundCalculationResource.php b/app/Domains/Ticket/Resources/AdminApp/AdminAppTicketRefundCalculationResource.php
new file mode 100644
index 0000000..40ebac4
--- /dev/null
+++ b/app/Domains/Ticket/Resources/AdminApp/AdminAppTicketRefundCalculationResource.php
@@ -0,0 +1,26 @@
+<?php
+
+namespace App\Domains\Ticket\Resources\AdminApp;
+
+use Illuminate\Http\Request;
+use Illuminate\Http\Resources\Json\JsonResource;
+
+/**
+ * @property-read array{
+ *     total: string|null,
+ *     partial: string|null,
+ * } $resource
+ */
+class AdminAppTicketRefundCalculationResource extends JsonResource
+{
+    /**
+     * @return array{total: string|null, partial: string|null}
+     */
+    public function toArray(Request $request): array
+    {
+        return [
+            'total' => $this->resource['total'],
+            'partial' => $this->resource['partial'],
+        ];
+    }
+}
diff --git a/app/Domains/Ticket/Services/AdminAppTicketService.php b/app/Domains/Ticket/Services/AdminAppTicketService.php
index 55d3b80..3717500 100644
--- a/app/Domains/Ticket/Services/AdminAppTicketService.php
+++ b/app/Domains/Ticket/Services/AdminAppTicketService.php
@@ -45,20 +45,29 @@ class AdminAppTicketService
                 ->get();
             $matchingTickets = $this->sortTickets($matchingTickets, $tenant, $filters);
             $tickets = $this->paginate($matchingTickets, $filters);
-            $scannedTickets = $matchingTickets->whereNotNull('used_at')->count();
+            $scannedTickets = $matchingTickets
+                ->filter(fn (Ticket $ticket): bool => $ticket->status === Ticket::STATUS_USED)
+                ->count();
+            $activeTickets = $matchingTickets
+                ->filter(fn (Ticket $ticket): bool => $ticket->is_active())
+                ->count();
+            $totalTickets = $activeTickets + $scannedTickets;
         } else {
             $tickets = (clone $query)
                 ->with(self::RELATIONS)
                 ->when(! $databaseSorted, fn (Builder $query): Builder => $query->orderByDesc('id'))
                 ->paginateFromRequest()
                 ->withQueryString();
-            $scannedTickets = $countQuery->whereNotNull('used_at')->count();
+
+            $counts = $this->calculateTicketCounts($countQuery);
+            $scannedTickets = $counts['scanned'];
+            $totalTickets = $counts['total'];
         }
 
         return new AdminAppTicketResult(
             tickets: $tickets,
             scannedTickets: $scannedTickets,
-            totalTickets: $tickets->total(),
+            totalTickets: $totalTickets,
         );
     }
 
@@ -99,6 +108,57 @@ class AdminAppTicketService
         });
     }
 
+    /**
+     * @return array{
+     *     total: string|null,
+     *     partial: string|null,
+     * }
+     */
+    public function calculateRefund(Tenant $tenant, int $ticketId): array
+    {
+        $ticket = Ticket::query()
+            ->where('tenant_code', $tenant->codigo)
+            ->findOrFail($ticketId);
+
+        if (! $ticket->can_refund()) {
+            throw ValidationException::withMessages([
+                'refund' => 'El reembolso no está disponible para este ticket.',
+            ]);
+        }
+
+        $purchaseItem = PurchaseItem::query()
+            ->find($ticket->source_purchase_item_id);
+
+        if ($purchaseItem === null) {
+            throw ValidationException::withMessages([
+                'ticket' => 'El ticket no tiene un ítem de compra asociado para reembolsar.',
+            ]);
+        }
+
+        $unitPrice = (float) $purchaseItem->precio_unitario;
+        $itemTotal = (float) $purchaseItem->total;
+        $itemRefundedAmount = (float) ($purchaseItem->refunded_amount ?? 0);
+        $remainingItemAmount = max(0.0, round($itemTotal - $itemRefundedAmount, 2));
+
+        $total = null;
+        if ($tenant->allow_ticket_total_refund && $unitPrice <= $remainingItemAmount) {
+            $total = number_format($unitPrice, 2, '.', '');
+        }
+
+        $partial = null;
+        if ($tenant->allow_partial_refund()) {
+            $partialAmount = $this->refundAmount($purchaseItem, $tenant, 'partial');
+            if ($partialAmount <= $remainingItemAmount) {
+                $partial = number_format($partialAmount, 2, '.', '');
+            }
+        }
+
+        return [
+            'total' => $total,
+            'partial' => $partial,
+        ];
+    }
+
     public function refund(Tenant $tenant, int $ticketId, string $refundType): Ticket
     {
         $this->ensureRefundIsAllowed($tenant, $refundType);
@@ -398,6 +458,35 @@ class AdminAppTicketService
         $query->whereIn('tickets.id', $matchingIds);
     }
 
+    /**
+     * @param  Builder<Ticket>  $countQuery
+     * @return array{scanned: int, total: int}
+     */
+    private function calculateTicketCounts(Builder $countQuery): array
+    {
+        $scannedTickets = (clone $countQuery)
+            ->whereNotNull('used_at')
+            ->whereNull('disabled_at')
+            ->whereNull('cancelled_at')
+            ->whereNull('refunded_at')
+            ->count();
+
+        $activeTickets = (clone $countQuery)
+            ->whereNull('used_at')
+            ->whereNull('disabled_at')
+            ->whereNull('cancelled_at')
+            ->whereNull('refunded_at')
+            ->with(TicketValidityResolver::RELATIONS)
+            ->get()
+            ->filter(fn (Ticket $ticket): bool => $ticket->is_active())
+            ->count();
+
+        return [
+            'scanned' => $scannedTickets,
+            'total' => $activeTickets + $scannedTickets,
+        ];
+    }
+
     private function normalizedCategory(string $category): string
     {
         return mb_strtolower(trim($category));
diff --git a/app/Domains/Ticket/routes/adminapp.php b/app/Domains/Ticket/routes/adminapp.php
index d01e8d1..66abe50 100644
--- a/app/Domains/Ticket/routes/adminapp.php
+++ b/app/Domains/Ticket/routes/adminapp.php
@@ -13,6 +13,10 @@ Route::prefix('v1/adminapp/tenant')
             ->whereNumber('ticket')
             ->middleware('tenant.menu:adminapp.tickets')
             ->name('adminapp.tickets.cancel');
+        Route::get('tickets/{ticket}/refund', [TicketController::class, 'calculateRefund'])
+            ->whereNumber('ticket')
+            ->middleware('tenant.menu:adminapp.tickets')
+            ->name('adminapp.tickets.calculate-refund');
         Route::post('tickets/{ticket}/refund', [TicketController::class, 'refund'])
             ->whereNumber('ticket')
             ->middleware('tenant.menu:adminapp.tickets')
diff --git a/tests/Feature/Ticket/AdminAppTicketControllerTest.php b/tests/Feature/Ticket/AdminAppTicketControllerTest.php
index 284ea5f..f7b5ee4 100644
--- a/tests/Feature/Ticket/AdminAppTicketControllerTest.php
+++ b/tests/Feature/Ticket/AdminAppTicketControllerTest.php
@@ -235,6 +235,101 @@ class AdminAppTicketControllerTest extends TestCase
             ->assertJsonValidationErrors('refund_type');
     }
 
+    public function test_it_calculates_total_and_partial_refund_for_a_ticket(): void
+    {
+        $tenant = $this->createTenant('ticket-calc-both');
+        $tenant->update([
+            'allow_ticket_total_refund' => true,
+            'allow_ticket_partial_refund' => true,
+            'ticket_partial_refund_percentage' => 30.00,
+        ]);
+        $admin = $this->createAdminAppUser($tenant);
+        $this->grantTicketsMenu($tenant);
+        Sanctum::actingAs($admin);
+        [$ticket, $purchaseItem] = $this->createRefundableTicket($tenant, $admin, '100.00');
+
+        $this->getJson("/api/v1/adminapp/tenant/tickets/{$ticket->id}/refund")
+            ->assertOk()
+            ->assertJsonPath('data.total', '100.00')
+            ->assertJsonPath('data.partial', '30.00');
+    }
+
+    public function test_it_calculates_only_total_when_partial_is_disabled(): void
+    {
+        $tenant = $this->createTenant('ticket-calc-total');
+        $tenant->update([
+            'allow_ticket_total_refund' => true,
+            'allow_ticket_partial_refund' => false,
+        ]);
+        $admin = $this->createAdminAppUser($tenant);
+        $this->grantTicketsMenu($tenant);
+        Sanctum::actingAs($admin);
+        [$ticket] = $this->createRefundableTicket($tenant, $admin, '150.00');
+
+        $this->getJson("/api/v1/adminapp/tenant/tickets/{$ticket->id}/refund")
+            ->assertOk()
+            ->assertJsonPath('data.total', '150.00')
+            ->assertJsonPath('data.partial', null);
+    }
+
+    public function test_it_returns_null_when_remaining_item_balance_is_insufficient(): void
+    {
+        $tenant = $this->createTenant('ticket-calc-insufficient');
+        $tenant->update([
+            'allow_ticket_total_refund' => true,
+            'allow_ticket_partial_refund' => true,
+            'ticket_partial_refund_percentage' => 50.00,
+        ]);
+        $admin = $this->createAdminAppUser($tenant);
+        $this->grantTicketsMenu($tenant);
+        Sanctum::actingAs($admin);
+        [$ticket, $purchaseItem] = $this->createRefundableTicket($tenant, $admin, '100.00');
+
+        // Simulate 70 already refunded out of 100 on the item (remaining is 30)
+        $purchaseItem->update(['refunded_amount' => '70.00']);
+
+        $this->getJson("/api/v1/adminapp/tenant/tickets/{$ticket->id}/refund")
+            ->assertOk()
+            // Total is 100, which exceeds remaining 30 -> total is null
+            ->assertJsonPath('data.total', null)
+            // Partial is 50, which exceeds remaining 30 -> partial is null
+            ->assertJsonPath('data.partial', null);
+    }
+
+    public function test_it_fails_calculating_refund_if_ticket_is_not_active(): void
+    {
+        $tenant = $this->createTenant('ticket-calc-inactive');
+        $tenant->update(['allow_ticket_total_refund' => true]);
+        $admin = $this->createAdminAppUser($tenant);
+        $this->grantTicketsMenu($tenant);
+        Sanctum::actingAs($admin);
+        [$ticket] = $this->createRefundableTicket($tenant, $admin, '100.00');
+
+        $ticket->update(['cancelled_at' => now()]);
+
+        $this->getJson("/api/v1/adminapp/tenant/tickets/{$ticket->id}/refund")
+            ->assertUnprocessable()
+            ->assertJsonValidationErrors('refund');
+    }
+
+    public function test_it_cannot_calculate_refund_for_another_tenants_ticket(): void
+    {
+        $tenantA = $this->createTenant('ticket-calc-a');
+        $tenantB = $this->createTenant('ticket-calc-b');
+        $tenantA->update(['allow_ticket_total_refund' => true]);
+        $tenantB->update(['allow_ticket_total_refund' => true]);
+
+        $adminA = $this->createAdminAppUser($tenantA);
+        $adminB = $this->createAdminAppUser($tenantB);
+        $this->grantTicketsMenu($tenantA);
+
+        [$ticketB] = $this->createRefundableTicket($tenantB, $adminB, '100.00');
+
+        Sanctum::actingAs($adminA);
+        $this->getJson("/api/v1/adminapp/tenant/tickets/{$ticketB->id}/refund")
+            ->assertNotFound();
+    }
+
     public function test_it_searches_by_id_and_does_not_search_by_uuid(): void
     {
         $tenant = $this->createTenant('fiesta_futbol_infantil');
@@ -410,6 +505,9 @@ class AdminAppTicketControllerTest extends TestCase
 
         $this->createTicket($tenant, $admin)->update(['used_at' => now()]);
         $this->createTicket($tenant, $admin);
+        $this->createTicket($tenant, $admin)->update(['cancelled_at' => now()]);
+        $this->createTicket($tenant, $admin)->update(['refunded_at' => now()]);
+        $this->createTicket($tenant, $admin)->update(['disabled_at' => now()]);
         $this->createTicket($otherTenant, $otherUser)->update(['used_at' => now()]);
 
         $this->getJson('/api/v1/adminapp/tenant/tickets?q=does-not-match')
@@ -420,6 +518,7 @@ class AdminAppTicketControllerTest extends TestCase
 
         $this->getJson('/api/v1/adminapp/tenant/tickets')
             ->assertOk()
+            ->assertJsonCount(5, 'data')
             ->assertJsonPath('scanned_tickets', 1)
             ->assertJsonPath('total_tickets', 2);
     }