diff --git a/app/Domains/Auth/Controllers/ResetPasswordController.php b/app/Domains/Auth/Controllers/ResetPasswordController.php
index 5411a97..77768eb 100644
--- a/app/Domains/Auth/Controllers/ResetPasswordController.php
+++ b/app/Domains/Auth/Controllers/ResetPasswordController.php
@@ -5,6 +5,7 @@ namespace App\Domains\Auth\Controllers;
 use App\Domains\Auth\Models\ResetPasswordAttempt;
 use App\Domains\Auth\Requests\ResetPasswordRequest;
 use App\Domains\Auth\Services\ResetPasswordAttemptService;
+use App\Domains\Authorization\Enums\RoleCode;
 use App\Http\Controllers\Controller;
 use Illuminate\Http\JsonResponse;
 use Illuminate\Validation\ValidationException;
@@ -26,6 +27,7 @@ class ResetPasswordController extends Controller
             $data['email'],
             $data['codigo'],
             $data['password'],
+            RoleCode::from($request->route('reset_role', RoleCode::User->value)),
         )) {
             throw ValidationException::withMessages([
                 'codigo' => __('api.auth.password_reset_invalid'),
diff --git a/app/Domains/Auth/Controllers/ValidateResetPasswordAttemptController.php b/app/Domains/Auth/Controllers/ValidateResetPasswordAttemptController.php
index 64d5066..dbcc479 100644
--- a/app/Domains/Auth/Controllers/ValidateResetPasswordAttemptController.php
+++ b/app/Domains/Auth/Controllers/ValidateResetPasswordAttemptController.php
@@ -5,6 +5,7 @@ namespace App\Domains\Auth\Controllers;
 use App\Domains\Auth\Models\ResetPasswordAttempt;
 use App\Domains\Auth\Requests\ValidateResetPasswordAttemptRequest;
 use App\Domains\Auth\Services\ResetPasswordAttemptService;
+use App\Domains\Authorization\Enums\RoleCode;
 use App\Http\Controllers\Controller;
 use Illuminate\Http\JsonResponse;
 use Illuminate\Validation\ValidationException;
@@ -25,6 +26,7 @@ class ValidateResetPasswordAttemptController extends Controller
         $result = $this->resetPasswordAttemptService->validateCode(
             $data['email'],
             $data['codigo'],
+            RoleCode::from($request->route('reset_role', RoleCode::User->value)),
         );
 
         if ($result === ResetPasswordAttemptService::CODE_EXPIRED) {
diff --git a/app/Domains/Auth/Services/ResetPasswordAttemptService.php b/app/Domains/Auth/Services/ResetPasswordAttemptService.php
index 9fa15eb..137cddf 100644
--- a/app/Domains/Auth/Services/ResetPasswordAttemptService.php
+++ b/app/Domains/Auth/Services/ResetPasswordAttemptService.php
@@ -28,7 +28,8 @@ class ResetPasswordAttemptService
         try {
             $attemptId = DB::transaction(function () use ($email, $emailFingerprint, $reason): ?int {
                 $user = User::query()
-                    ->where('email', $email)
+                    ->where('active_email', mb_strtolower(trim($email)))
+                    ->where('rol_codigo', RoleCode::User->value)
                     ->lockForUpdate()
                     ->first();
 
@@ -65,7 +66,7 @@ class ResetPasswordAttemptService
         try {
             $result = DB::transaction(function () use ($email, $emailFingerprint, $reason): ?array {
                 $user = User::query()
-                    ->where('email', $email)
+                    ->where('active_email', mb_strtolower(trim($email)))
                     ->where('rol_codigo', RoleCode::AdminApp->value)
                     ->whereNotNull('tenant_codigo')
                     ->lockForUpdate()
@@ -113,7 +114,7 @@ class ResetPasswordAttemptService
         try {
             $result = DB::transaction(function () use ($email, $emailFingerprint, $reason): ?array {
                 $user = User::query()
-                    ->where('email', $email)
+                    ->where('active_email', mb_strtolower(trim($email)))
                     ->where('rol_codigo', RoleCode::Scanner->value)
                     ->whereNotNull('tenant_codigo')
                     ->lockForUpdate()
@@ -152,14 +153,15 @@ class ResetPasswordAttemptService
         );
     }
 
-    public function validateCode(string $email, string $code): string
+    public function validateCode(string $email, string $code, RoleCode $role = RoleCode::User): string
     {
         $emailFingerprint = $this->emailFingerprint($email);
 
         try {
-            return DB::transaction(function () use ($email, $code, $emailFingerprint): string {
+            return DB::transaction(function () use ($email, $code, $emailFingerprint, $role): string {
                 $user = User::query()
-                    ->where('email', $email)
+                    ->where('active_email', mb_strtolower(trim($email)))
+                    ->where('rol_codigo', $role->value)
                     ->lockForUpdate()
                     ->first();
 
@@ -207,14 +209,15 @@ class ResetPasswordAttemptService
         }
     }
 
-    public function resetPassword(string $email, string $code, string $password): bool
+    public function resetPassword(string $email, string $code, string $password, RoleCode $role = RoleCode::User): bool
     {
         $emailFingerprint = $this->emailFingerprint($email);
 
         try {
-            return DB::transaction(function () use ($email, $code, $password, $emailFingerprint): bool {
+            return DB::transaction(function () use ($email, $code, $password, $emailFingerprint, $role): bool {
                 $user = User::query()
-                    ->where('email', $email)
+                    ->where('active_email', mb_strtolower(trim($email)))
+                    ->where('rol_codigo', $role->value)
                     ->lockForUpdate()
                     ->first();
 
diff --git a/app/Domains/Auth/routes/adminapp.php b/app/Domains/Auth/routes/adminapp.php
index 91e7e22..8425448 100644
--- a/app/Domains/Auth/routes/adminapp.php
+++ b/app/Domains/Auth/routes/adminapp.php
@@ -12,8 +12,10 @@ Route::prefix('v1/adminapp')->group(function (): void {
     Route::post('password/reset-attempts', CreateAdminAppResetPasswordAttemptController::class)
         ->middleware('throttle:5,1');
     Route::post('password/reset-attempts/validate', ValidateResetPasswordAttemptController::class)
+        ->defaults('reset_role', 'adminapp')
         ->middleware('throttle:10,1');
     Route::post('password/reset', ResetPasswordController::class)
+        ->defaults('reset_role', 'adminapp')
         ->middleware('throttle:5,1');
     Route::middleware(['auth:sanctum', 'adminapp.tenant'])
         ->get('me', AdminAppMeController::class);
diff --git a/app/Domains/Auth/routes/scanner.php b/app/Domains/Auth/routes/scanner.php
index 2688eb0..8482a98 100644
--- a/app/Domains/Auth/routes/scanner.php
+++ b/app/Domains/Auth/routes/scanner.php
@@ -12,8 +12,10 @@ Route::prefix('v1/scanner')->group(function (): void {
     Route::post('password/reset-attempts', CreateScannerResetPasswordAttemptController::class)
         ->middleware('throttle:5,1');
     Route::post('password/reset-attempts/validate', ValidateResetPasswordAttemptController::class)
+        ->defaults('reset_role', 'scanner')
         ->middleware('throttle:10,1');
     Route::post('password/reset', ResetPasswordController::class)
+        ->defaults('reset_role', 'scanner')
         ->middleware('throttle:5,1');
     Route::middleware(['auth:sanctum', 'scanner.tenant'])
         ->get('me', ScannerMeController::class);